How do I get an account to use RightNow?
To use RightNow at your church or ministry must have a subscription. If your church or ministry has a subscription, then someone in your church can send you training or invite you in. You will then...
View ArticleCan anyone in my church use the Bible Study Library?
Yes, any Bible study leader who goes to your church can use it. Men’s and Women’s groups, Adult Bible studies, counseling ministries and youth groups can use the system. Worship leaders and senior...
View ArticleWho is the Owner and what can they do?
The owner of the account is the person whose name is on all our billing and information records. He/She has online access to update credit card information, can print receipts and can change the church...
View ArticleHow many Admins can I have?
You can have an unlimited number of Admins on your church's account.Admins are able to invite leaders or church members to become Admins or Users on the church account. They are able to create and send...
View ArticleHow many Users can I have?
You can have an unlimited number of users on your account, and each User will have their own username and password to access the website. Click here to learn more about Users.
View ArticleWhat is a Contact List?
Your contacts are the people who you wish to have a RightNow Account under your church's subscription. This list includes your Admins, Users and also email addresses of leaders who have not yet...
View ArticleWhat is a Distribution List?
Distribution lists are an easy way to send out training posts to a designated list of people.It is not necessary for you to have a distribution list in order to send out training posts. You can still...
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What's the difference between owners, admins and users?
In RightNow Media there are three types of roles. Each role has difference privileges. Here's a simple breakdown of the roles. UserA church can have an unlimited number of people assigned as...
View ArticleHow do I add people to my contact list?
Your contact list stores all the people in your church who are using RightNow. Think of it like your church's address book.There are a few ways to add people to the contact list: 1. SENDING A TRAINING...
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How do I create a distribution list?
If you click on the Contacts icon in the upper right corner you will see a list of all the people (aka contacts) that are associated with your church's account. To add existing contacts to a...
View ArticleHow do I get all my teachers using RightNow Media?
To maximize RightNow Media at your church it's crucial to encourage all your teachers to set up their account so they can access all the powerful video Bible study content.There are two things to...
View ArticleHow do I let other pastors use the Customizable Training Library?
To maximize the Customizable Training Library at your church it's crucial to encourage other leaders to set up their accounts so they can train other staff and volunteer leaders.There are two things to...
View ArticleHow do I create accounts for other people in my church?
It's very easy to get other people in your church involved in RightNow.If you are looking to start by giving other teachers access to a huge library of video Bible studies then click here.If you are...
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How do I resend an invitation to a contact?
Great news! We have created an automated process that re-sends invitations once a week to contacts who have not yet registered. However, if you would like to manually resend invites on the spot, you...
View ArticleHow do I let someone else send training posts?
If you are listed as either an Admin or the Owner, you are able to invite other leaders into your account as an Admin as well. Click on the My Contacts icon in the upper right part of the navigation...
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How do I upgrade someone to an Admin?
If you have already added a contact as a user, to upgrade them to an admin you will need to:Click the orange editing pencil next to their name or email addressSelect "Make Admin"Your user with then be...
View ArticleHow do I provide access to the Bible Study Library?
To maximize RightNow Media at your church it's crucial to encourage all your leaders to set up their account so they can access all the powerful video Bible Study Library.There are two things to...
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Why can't I log in?
If you can't log in, please be sure to check the following things:Your password is correct. (be sure your caps lock is not on)Your email address is typed correctly.Make sure the password you have...
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How do I delete people from the contact list?
Only the OWNER of the account has the ability to delete ANY contact from the system regardless of who invited them. To delete a contact, you will first: Select to edit the contact by clicking on the...
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How do I share a distribution list with other Admins?
When you create a new distribution list the default setting is that the list is shared with no one and can be edited by only you. However, we have recently released a new feature that allows you to...
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How do I remove myself from my church's account?
If you no longer attend your church or you wish to be removed from your church's RightNow Media account you can remove yourself from your church's subscription. To do this you will: Log in to...
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How do I invite others to use RightNow Media?
If you would like to invite others at your church to use RightNow Media, you can follow these steps to send them an email invitation. Begin by going to the "Contacts' page. Next, choose "Add User" or...
View ArticleWhy aren’t my leaders receiving the invitations I’ve sent?
Email systems can be tricky because they do not all work the exact same way and modifications by the email provider can be managed individually. Check the following possibilities if your are...
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